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Apr 13, 2020 · Benefit Overpayment Collections Unit. To request information on how to repay the unemployment benefits you were not eligible to receive, contact the Benefit Overpayment Collections Unit Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. Call: 512-936-3338. Email: [email protected] The Federal-State Unemployment Insurance Program provides unemployment benefits to eligible workers who are unemployed through no fault of their own (as determined under Arkansas law, and meet other eligibility requirements of Arkansas Determine your eligibility for this benefit.